By SEMA Staff
PRO leadership discusses ways to improve the industry during a meeting at the 2012 SEMA Show.
What tops the to-do list at your company? Are you looking for creative ways to win new customers and keep them happy? Hire, train and retain qualified employees? Gain a competitive edge in your marketplace? Expand and run a more streamlined and profitable accessory business? Every professional restyler and installer faces these and other challenges.
Inside the PRO Business Development Guidebook, you’ll find innovative, practical solutions and useful step-by-step guidelines and information to help you manage and run a more profitable and professional restyling business, be it start-up or an established restyling center.
Beginning with an overview of the importance of having a business plan—including tips on how to develop a business plan and the many purposes it can serve—the manual offers chapter-by-chapter strategies for creating, operating and maintaining a successful business. They include understanding the basics of business finance, the importance of quality and service and how to make them your business hallmarks, building knowledge and skills among your employees and branding your restyling business as a market leader.
Through the collective experience of accessory professionals, the Professional Restylers Organization (PRO) has developed this member-only resource (and many others) to help your business succeed and prosper. PRO represents the collective interests of all SEMA-member companies serving the restyling and accessory market—including manufacturers, warehouse distributors, manufacturer's reps, restylers and installers. As a member company, you can work with PRO to build solid, mutually beneficial relationships with OEMs and new- and used-vehicle dealers, participate in ongoing efforts to elevate the level of professionalism throughout all sectors of the industry, enhance customer satisfaction and have a voice on issues that impact the industry.