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PRO Code of Ethics for Installers

In its efforts to achieve the highest level of professionalism throughout the aftermarket restyling industry, the Professional Restylers Organization (PRO) has adopted a voluntary Code of Recommended Business Practices for aftermarket accessory installers and restylers, the purpose of which is to foster confidence in the industry's products and services:

  • The company installs warranted products
  • All products are installed per manufacturers' instructions.
  • The company employs a staff of professionally trained installers and technicians.
  • The company maintains a quality-control program.
  • The company has in place appropriate liability insurance or demonstrates fiscal responsibility for same.
  • Company employees strive at all times to obtain and expand product knowledge and to communicate the benefits, features and value of aftermarket products.
  • The company endeavors to maintain a professional image.
  • The company abides by all state, local and federal regulations.
  • The company strives to achieve customer satisfaction.
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A love for cars, trucks and SUVs is the motivating force behind the Specialty Equipment Market Association (SEMA). This trade association consists of a diverse group of manufacturers, distributors, retailers, publishing companies, auto restorers, street rod builders, restylers, car clubs, race teams and more. Privacy Policy


Source URL: https://dev.sema.org/pro-code-ethics-installers