By John Chapin
The e-mail came in at 9:07 p.m., and I responded immediately. The customer’s response: “Wow! That was quick. Thanks. Trying to get my staff to deliver those ‘wow’ moments myself.”
These days, it’s easier than ever to create the “wow” response with customers, mostly because customer service, follow-up and all related business protocols leave so much...
A Look to the Future With SEMA Council Leaders
For its December issue each year, SEMA News puts out a call to
the leaders of the association’s councils and networks to seek their
views about what might be in store in the near term. These industry
professionals provide responses based on what their organizations and
their companies are seeing within their marketplaces. Their responses
are instructive and should provide helpful insights for businesses in
every segment of the marketplace.
A Look to the Future With SEMA Council Leaders
For its December issue each year, SEMA News puts out a call to the leaders of the association’s councils and networks to seek their views about what might be in store in the near term. These industry professionals provide responses based on what their organizations and their companies are seeing within their marketplaces. Their responses are instructive and should provide helpful insights for businesses in every segment of the marketplace.
The Specialty Equipment Market Association (SEMA) announced it has finalized an agreement to purchase the International Motorsports Industry Show (IMIS), the racing trade show that has been held annually in Indianapolis since 2009.
A Nat Danas Scholarship, to be presented annually to students pursuing or advancing a career in the auto trim and restyling industry, has been established as part of the SEMA Memorial Scholarship Fund with an endowment of $58,000. The announcement was made by the Nat Danas Scholarship Committee at the SEMA Industry Awards Banquet, held during the 2012 SEMA Show in Las Vegas.
After just eight months, the SEMA Data Co-op (SDC) has reached a milestone with its 150th supplier member joining the group. The program which launched its beta phase in April now includes 150 manufacturer members, 90 data receivers with more participants being added every day.
The Specialty Equipment Market Association (SEMA) and its Automotive Restoration Market Organization (ARMO) and Hot Rod Industry Alliance (HRIA) Councils announced that the next "Collector Car Appreciation Day" will be celebrated on July 12, 2013. The date marks the fourth consecutive commemoration in what has become an annual event to raise awareness of the vital role automotive restoration and collection plays in American society.
SEMA, the Specialty Equipment Market Association, today announced the winners of the New Products Showcase Awards held at the 2012 SEMA Show. The event recognizes the most cutting-edge automotive products either on the market or about to hit the market. This year, more than 2,000 new products were submitted for consideration.
This year's SEMA Award for the top trending vehicle models in four categories were announced today at the SEMA Show in Las Vegas. The Ford Mustang was named Hottest Car, the Scion FR-S took the Hottest Sport Compact honors, the Ford F-Series won Hottest Truck and the Jeep Wrangler received the Hottest 4x4-SUV award.
The SEMA council that serves manufacturers' reps in the automotive specialty equipment industry has changed from the Manufacturers' Representatives Council to the Manufacturers' Representative Network (MRN). The new name reflects the group's change to better serve the needs of the membership by becoming an individual-based professional network, compared to it's previous agency-based membership format.
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